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Priority Waste

Confidential Waste

It is a legal requirement under the Data Protection Act or now the General Data Protection Regulations (GDPR) to dispose of confidential waste in a safe and secure manner. 

We offer fully compliant destruction solutions to companies and individuals, helping protect their private information and reputation.

We can offer on-site or off-site services and always provide Certificates of Destruction confirming all your waste collected has been securely destroyed and insuring you are GDPR compliant.

What is confidential waste?

Paper/card documents / Files Anything with printed confidential information on it.

Cassette tapes / videos tapes / disks – Any software or tape that may contain video or audio confidential information on it.

Hard drives – Hard drives generally contain confidential data.

USB drives / flash drives / memory cards – All have the capability of storing confidential data.

Fax rolls / Printer hard drives – fax machines and printers have the capability of storing confidential documents in the drives or on the rolls.

Uniform – Many uniforms have company information printed on the and could pose a security threat if they get in to the wrong hands.

Security badges – Again, in the wrong hands, they could pose serious security threats and must be disposed of correctly.

Door access keys / Security fobs – Unless properly erased, these could pose a security threat and should be disposed of correctly.

Why use Priority Waste?

  • Can plan your waste area for you
  • Assistance in educating your employees and providing training information on correct waste disposal
  • Fast response from your initial contact, followed by collection and provision of legal documentation
  • Guaranteed collection dates
  • Legal documentation provided and stored on your customer portal for ease of access
  • All waste streams can be managed sustainably and legally
  • Cost effective solutions
  • Waste Hierarchy always followed
  • Detailed monthly reporting structure for total waste management
  • Monthly invoices
  • Ad-hoc collections carried out within 8 working days
  • Emergency back-up for failed regular collections
  • National Coverage

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How do I know my waste has been destroyed properly?

We issue a certificate of destruction for every collection that we carry out.

Can I watch my waste being shredded?

Yes, if you choose our on-site services, you can witness every piece being shredded whether it is paper/card or hardware items.

Can I mix my paper waste in with hard drives, tapes and uniform?

No, each waste stream must be kept separate as they are shredded apart so that we can maximise recycling.

How can you shred our waste on site if you need it separating?

Each waste stream is shredded in turn and the materials are then segregated before progressing to the next type of waste.

Can you collect from multiple sites around the UK?

We can offer ad-hoc on-off collections and arrange ongoing regular waste services throughout the UK.

Do you provide paperwork that meets with current UK legislation?

Yes, we provide Waste Transfer notes and Hazardous Waste Consignment Notes subject to collection type. This information is permanently available for you to view and download on our customer portal.

How easy to access and use is your customer portal?

Extremely simple to use, we have recently carried out a survey (December 2022) on the ease of use and accessibility of our portal amongst over 2000 customers and we didn’t receive a single negative comment. The feedback received was a mix of 4 and 5 stars.

How do I arrange regular and ad-hoc collections?

Regular collections are arranged at the outset of your agreement and are logged on to our customer portal with a start and end date. You will then be able to view the agreed collection dates during the entire service. Ad-hoc collections can be arranged via our customer portal, email or the trusted way of phoning in to our customer services team who will then arrange the service quickly and efficiently.

We had great difficulty contacting our current/previous provider whenever there was an issue and had very long waiting times. We felt that we were not valued customers. How is your customer services rated?

Our fully trained customer services team are trained to handle any issues. We do not have extremely long waiting times and usually answer the phone within a few moments. We take great old-fashioned care in looking after our customers, and therefore we retain them. Try us and see.

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